Frequently Asked Questions

If you have something specific in mind that isn't answered below, feel free to contact us at


Yes, we ship all over the world. Taxes and duties are included in each price.

Each HIRA order ships in two weeks, and should arrive within 5-7 business days after that. Your product should be in your hands by the third week. If not, contact us at

Returns & Warranty

We offer free 30 day returns on all of our products.

We do resizing on all HIRA products up to 2 sizes above or below. Contact us for details!

All HIRA products have lifetime warranty from manufactured defects from the time of invoice. We pride ourselves in building time-tested, lifelong pieces.


Our bands are made of certified solid 14k gold. They are not plated or coated - they are genuine gold.

We only use IGI or GIA certified lab grown diamonds at HIRA. They are sourced from many parts of the world, namely UK and the USA. We prize our business in being able to offer ethically sourced diamonds.

We do not use moissanite, or crushed ice, or cubic zirconia - all HIRA gems in all of our products are certified real lab grown diamonds.


At HIRA, we are a direct to consumer business. Because we have no storefront or sales staff, the savings get passed on to you!

We guarantee 100% authenticity and premium materials in our products - and we are happy to book virtual consultations for free. Contact us at for more information.

We recommend you visit your local jeweller to determine your ring size!


We get it, this is a big decision.

Book a free consultation by getting in touch with us below!